Your Privacy Matters
At Trust Circle, protecting your privacy is not just a legal obligation—it's fundamental to our mission. This Privacy Policy explains how we collect, use, protect, and share your information when you use the Trust Circle mobile application and related services.
Last Updated: November 2025
Information We Collect
Information You Provide
- Account information (name, email, phone number)
- Emergency contacts you designate
- Profile photo (optional)
- Digital ID documents you choose to store (driver's license, insurance, registration)
Information Collected Automatically
- Location data (when you use location sharing or SOS features)
- Device information (model, operating system, unique identifiers)
- Usage data (features used, time spent in app)
- Video and audio recordings (only when you activate SOS or recording features)
How We Use Your Information
We use your information to:
- Provide and maintain Trust Circle services
- Send emergency alerts to your designated contacts
- Share your real-time location with contacts you choose
- Provide legal and travel information through Circle Chat
- Improve app functionality and user experience
- Communicate important updates about the service
- Comply with legal obligations
How We Share Your Information
With Your Consent
We only share your location, videos, and emergency alerts with the contacts YOU designate. You have complete control over who receives this information.
We DO NOT:
- Sell your personal information to third parties
- Share your data with advertisers
- Use your emergency videos for any purpose other than your safety
- Track your location unless you activate location features
Legal Requirements
We may disclose information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect rights, property, or safety.
Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for video and messaging
- Secure cloud storage with encryption at rest
- Regular security audits and updates
- Limited employee access to personal data
- Two-factor authentication options
Your Rights & Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and associated data
- Opt out of promotional communications
- Control location sharing settings
- Manage emergency contact permissions
- Download your data
Data Retention
We retain your information only as long as necessary to provide services or as required by law. Emergency videos and recordings are stored for 30 days by default, unless you choose to save them longer. You can delete any data at any time through the app settings.
Children's Privacy
Trust Circle is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use of Trust Circle after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: privacy@thetrustcircleapp.com Website: www.thetrustcircleapp.com